A pipeline that knows the boat.

Customise your pipeline with the stages and opportunity types you need. Leads, tasks and your sales team in one place, inside the same platform as your workshop — and create catalogues of new and used boats to share with prospects.

Custom
Customise your pipeline: your stages and opportunity types
1
place for leads, tasks and your sales team
Catalogues
of new and used boats to share with prospects
StarNapp CRM sales pipeline showing opportunities across contact, interested, proposal, negotiation and accepted stages
The Problem

Stop running the business across five different tools.

Email, spreadsheets, sticky notes, phone calls and a separate quotes folder — with the boat's history somewhere else entirely.

Before StarNapp
  • ✕Opportunities live in one person's inbox
  • ✕Follow-ups depend on somebody remembering
  • ✕Sales promise something operations never hears about
  • ✕The quote is disconnected from the boat's history
  • ✕No idea what the pipeline is really worth
→
With StarNapp
  • ✓Every opportunity on one visual pipeline
  • ✓Tasks and follow-ups attached to the deal
  • ✓What sales agreed is what the workshop sees
  • ✓Opportunities linked to the customer and the vessel
  • ✓Estimated profit per stage, live
One Customer Profile

Sales meets service on the same record.

Quotes, conversations, boat status and service history live together rather than in disconnected tools — so a technician arrives already knowing what was promised.

  • ✓Opportunities with a stage, a value and a win probability.
  • ✓Tasks and offers attached to the customer, not an inbox.
  • ✓Every deal linked to the vessel it concerns.
  • ✓Estimated profit rolled up by pipeline stage.
Marine professional discussing a job beside a motor yacht on a marina pontoon
Product Film

From first conversation to last wrench turned.

Bring sales, service and every customer promise into the same system as the boat, its maintenance history and its parts. One platform. One source of truth.

✓One customer profile, not five tools
✓Nothing forgotten through long sales cycles
✓Sales and service share the same context
✓Fewer spreadsheets, fewer handovers
Built For Every Yard

Every handover, already handled.

A customer moves from first enquiry to ongoing service without their history — or a promise — getting lost.

Questions we get asked.

Can I set up my own pipeline stages?

Yes. Customise your pipeline: build the stages you need and define the opportunity types your business uses. Each opportunity carries a win probability and an estimated profit, so you can see what the pipeline is actually worth.

Is an opportunity linked to the boat?

Yes. A deal can be attached to both the customer and the vessel it concerns, so the quote sits alongside that boat's specs and its whole service history rather than in a separate system.

Can we keep follow-ups and tasks against a deal?

Yes. The CRM holds opportunities, tasks and offers together, which is what keeps long marine sales cycles from going quiet because one person forgot to chase.

What happens when a deal is won?

It flows into operations. The accepted opportunity becomes work your team plans and delivers against the same customer and vessel record, so the technician has the full context.

Does the technical team need CRM access?

Granular roles decide who sees what. Commercial and technical teams work from the same real-time information without everyone having the same permissions.

Do we still need a separate CRM?

That is the point of it being built in. The reason marine businesses run five tools is that generic CRMs do not know what a vessel is — here the pipeline, the boat and the job are one system.

See it running on your pipeline.

Twenty minutes, your boats, your jobs. No slides.