In our "Success Stories" section, we highlight companies that have transformed their operations with StarNapp. Today, we're talking about PSB: Marine Services (https://psb-marine.com), a leading company in nautical maintenance and services based in Palma de Mallorca, and how their transition to our platform has revolutionized their management.
PSB specializes in boat maintenance and sales, offering a wide range of services. From storage and winter maintenance to summer emergencies, and technical services for components like Seakeepers, Opacmare gangways, and engines, their motto is clear: "Everything the boat needs, PSB can help you with." This comprehensive vision has made PSB a sector leader in Mallorca.
PSB had the distinction of being the first company in Palma de Mallorca to trust StarNapp, marking a turning point in how they operate. Before StarNapp, their operations relied on manual tools like Excel, resulting in slow and inefficient processes. Upon deciding to try StarNapp, they discovered a solution that optimized their internal processes.
"The transition was impressive. Before, everything was manual, which made processes much slower. With StarNapp, communication between engineers and workers is more fluid. Invoicing and quotes are done faster. Everything is much more organized," says Stana, a PSB representative.
Switching to StarNapp was a pivotal moment for PSB. Moving from manual processes to a centralized platform not only saved them time but also improved their overall performance. The ability to organize and optimize their operations allowed them to focus on what matters most: offering quality service to their clients.
"Organization and performance have significantly improved. StarNapp offers so many possibilities that it has truly changed the way we work. It's beyond words," highlights Stana.
PSB's experience with StarNapp extends beyond the software's functionality to the support received.
"The support is perfect. Whenever we have a question, we get an almost instant response. Issues are minimal, and most of the time, they involve continuous improvements that make everything faster and more efficient," explains Stana.
This close and efficient relationship has been key to maintaining PSB's trust in StarNapp. As pioneers in Palma de Mallorca, their testimony showcase how a tool can make a difference in their daily operations and the company's growth
"We're looking forward to more improvements, although I don't know what else they could improve because everything works perfectly," concludes Stana enthusiastically.
The relationship between StarNapp and PSB is testament to how technology can transform businesses and create lasting partnerships. At StarNapp, we take pride in contributing to the success of companies like PSB. If you're looking to optimize your business management and explore everything StarNapp can do for you, request a demo today and take the first step towards a successful transformation.
