In our "Success Stories" section, we explore how companies have improved their operations with StarNapp. Today, we feature Marivent Yachts (https://www.mariventyachts.com), a leading boat sales company, which has optimized its after-sales service thanks to our platform.
Marivent Yachts specializes in boat sales and is recognized for its commitment to quality and customer service. Its After Sales department ensures a satisfying customer experience by efficiently and professionally managing all post-sale needs.
About a year ago, during the Palma de Mallorca International Boat Show 2024, Marivent was introduced to StarNapp. Joana, who works in the After Sales department, recalls:
"You gave us a presentation/demo at the fair and since then we have been interested in the software. We came from another, rather more complicated system and decided to take the plunge".
The implementation of StarNapp at Marivent was remarkably fast and efficient.
“In a month and a half or two, everything was working almost 100%,” says Joana.
Despite the initial effort that any tech transition entails, the Marivent team quickly adapted thanks to StarNapp’s intuitive interface.
Joana adds: “It’s been very easy to use. It’s a very intuitive software. We came from a system that was much more complicated, but with StarNapp, everything has been simple and agile.”
The relationship between Marivent’s staff and the StarNapp support team has been exemplary.
“Very good, very fast. There’s an immediate chat, and they reply within a minute at most,” Joana highlights.
This level of support has been key to ensuring a smooth and uninterrupted transition.
The Marivent Yachts team is excited about the opportunities StarNapp offers to further improve their operations. Their commitment to service excellence, combined with StarNapp’s advanced tools, ensures a promising future for the company.
Their engagement with StarNapp is so strong that they are currently collaborating with our developers to create a CRM specifically for the sales department.
At StarNapp, we’re proud to support companies like Marivent Yachts on their path to optimization and excellence. If you want to transform your business and improve your processes, request a demo today and discover what StarNapp can do for you.
