With this article, we inaugurate the "Success Stories" section of StarNapp, where we will share real-life experiences of how our clients have transformed their business processes thanks to our solution. In this case, we feature Enaval Marine Electronics (https://www.enaval.com), a company specializing in the installation, repair, and maintenance of nautical electronics, which has made a qualitative leap in its management thanks to our platform.
Enaval is a leader in the nautical sector, dedicated to the repair, distribution, and maintenance of navigation and electronic communication systems for boats. Its commitment to quality and innovation allows it to offer comprehensive solutions to the needs of its clients, consolidating itself as a key player in the recreational boat and mega-yacht market.
Discussions with Enaval began around 2021 and continued since then, during which they underwent a software change until finally contracting StarNapp. Enaval identified that their previous software, adopted in 2022, did not meet usability and efficiency expectations. After repeated follow-ups, they decided to try StarNapp in 2024.
"When we discovered StarNapp, we had recently acquired another software, but we realized it wasn't meeting our expectations. After evaluating StarNapp, we saw it was the right solution and decided to make the switch," says Xisco, CEO of Enaval Marine Electronics.
Switching systems can be a challenging process, especially for companies that rely on efficient management for daily operations, particularly when a recent change has already occurred. However, Xisco experienced a smooth transition thanks to the close support provided by StarNapp.
"Changing software always brings fear because the entire company’s management depends on it. However, the transition was very easy. They helped us a lot, alleviating fears of potential disruptions," notes Xisco. Additionally, the StarNapp team demonstrated great proactivity by customizing the software to the specific needs of the company.
One of the aspects Enaval values most is the technical support and close relationship with the StarNapp team.
"It's a very comfortable and close experience. In other programs I've used, contacting support was complicated, and requests were rarely addressed. With StarNapp, the response is quick, and they always look for solutions," comments Xisco.
Xisco is optimistic about the future possibilities with StarNapp: "I’m very satisfied with the tool and believe it can improve even further, which will benefit our operations even more."
At StarNapp, we are proud to be part of the success story of companies like Enaval Marine Electronics. Although it took years to convince them, we now know that their decision to switch to StarNapp was the right one. If you're looking for a solution to transform your business, request a demo today and discover everything StarNapp can do for you.