In our "Success Stories" section, we highlight companies that have transformed their operations with StarNapp. Today, we're talking about PSB Marine Services (https://psb-marine.com), a leading nautical maintenance and services company in Palma de Mallorca, and how their transition to our platform has revolutionized their management.
PSB specializes in boat maintenance and sales, offering a wide range of services. From storage to winter maintenance, summer emergencies, and technical services for components like Seakeepers, Opacmare gangways, and engines. Their motto is clear: "Everything the boat needs, PSB can help you with." This comprehensive vision has made PSB a benchmark in the sector in Mallorca.
PSB had the honor of being the first company in Palma de Mallorca to trust StarNapp, marking a before and after in their way of operating. Before StarNapp, their operations relied on manual tools like Excel, which meant slow and inefficient processes. By deciding to try StarNapp, they discovered a solution that optimized their internal processes.
"The transition was impressive. Before, everything was manual, which made processes much slower. With StarNapp, communication between engineers and workers is more fluid. Invoicing and quotes are done faster. Everything is much more organized," comments Stana, a PSB representative.
The switch to StarNapp was a turning point for PSB. Moving from manual processes to a centralized platform not only saved them time but also improved their overall performance. The ability to organize and optimize their operations allowed them to focus on what matters most: offering quality service to their clients.
"Organization and performance have significantly improved. StarNapp offers so many possibilities that it has truly changed the way we work. Speechless," highlights Stana.
PSB's experience with StarNapp isn't limited to the software's functionalities but also extends to the support received. "The support is perfect. Whenever we have a question, we receive an almost instant response. Problems are minimal, and most of the time, they are continuous improvements that make everything faster and more efficient," explains Stana.
This close and efficient relationship has been key to maintaining PSB's trust in StarNapp. As pioneers in Palma de Mallorca, their testimony reflects how a tool can make a difference in their daily work and the evolution of their company.
Since implementing StarNapp, PSB has observed:
"We're looking forward to more improvements, although I don't know what else they could improve because everything works perfectly," Stana enthusiastically concludes.
The relationship between StarNapp and PSB is an example of how technology can transform businesses and create lasting alliances. At StarNapp, we're proud to contribute to the success of companies like PSB. If you want to optimize your business management and explore all that StarNapp can do for you, request a demo today and take the first step towards a successful transformation.
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